All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For simple flat rate shipping: We offer $7.99 flat rate shipping to all purchases shipped within the US.
White Squirrel Clayworks (WSC), offer international shipping.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. WSC is not responsible for these charges if they are applied and are your responsibility as the customer.
WSC offers return requests within 14 days upon the receipt of your order. All items must be in the same condition as when it was shipped. Once items have been returned and carefully inspected we will then issue the refund. WSC is not responsible for any additional shipping charges for the return.
If you have any further questions, please don't hesitate to contact us.